Shipping & Exchange
- We ship all orders within 10-14 business days from the date of order confirmation, unless we mention any change of schedule during sales.
- We use reliable and trusted courier partners to ensure prompt and safe delivery of your orders.
- Delivery time varies depending on the shipping location and may take up to extra 5-7 business days in some cases.
- In case of any delay in delivery due to unforeseen circumstances, we will keep our customers informed and updated.
- We accept exchanges within 7 days of receipt of the product.
- To initiate an exchange, customers need to email us at firstname.lastname@example.org with the reason for exchange and the order details.
- The product should be in its original condition with all tags and packaging intact.
- We do not accept exchanges for products that have been used, altered, or damaged.
- Customers are responsible for shipping the product back to us, and the shipping fee will not be refunded.
- Once we receive the product, we will inspect it and if found eligible for exchange, we will ship the replacement product to the customer.
- In case of any issues or doubts, customers can reach out to our customer support team for assistance.
Note: The exchange policy may be subject to change based on the brand's discretion.